Diflow 04 · Concierge
Concierge sorts, tags and drafts replies before anyone opens the inbox.
Incoming emails get classified, summarised, tagged with the right project or customer, and either auto-replied or routed to the right person with a draft already written.
The problem
Why this hurts today
A shared inbox is a black hole. Someone has to read every message, decide who owns it, search the CRM, and either reply or forward. Half the day disappears into triage before any real work begins.
Our approach
How we solve it
An LLM classifies each message into your categories, attaches CRM context, drafts a contextual reply, and posts it to the right person's queue (or sends it automatically for trivial categories like meeting confirmations).
- Multi-label classification on your taxonomy
- CRM enrichment before the human sees it
- Auto-drafted replies, human approves
- Works with Gmail, Outlook, shared inboxes
ROI
What this use case is worth, in your numbers.
Preset · Concierge
Estimate what you'd get back
Drag the sliders to match your reality. Numbers update in real time.
Manual work / mo.
Hours freed / mo.
Potential savings / mo.
Potential savings / year
= 158 people-days back
FAQ
Honest answers, before you book a call.
Ready to scope this one for your team?
20 minutes. No pitch deck. We map your current workflow and tell you, on the call, whether this is a 2-week build or a longer one.
Book a free 20-min audit